Shipping policy

We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

Shipping will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location. Tracking Number will take usually between 2-5 business days. You can place an order from any country, we ship Worldwide.

SHIPPING TIMES
Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time*
Australia, New Zealand : 8-15 Business days
United States : 8-14 Business days
Canada, Europe : 8-15 Business days
South Africa : 18-25 Business days
Philippines : 15-25 Business Days
United Arab Emirates : 8-16 Business days

Due to covid and customs, Delivery could be slow 

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

Delivery delays can occasionally occur. *We do not guarantee shipping times.

Please note : Import duties, tax , Vat, etc should be liable to customer and customer has to clear the outstanding amount.

IS SHIPPING FREE?

Shipping is free in the US,AUS,UK,CA,NZ and Some parts of EUROPE on most items. On some items, we may have a weight based shipping fee. There are weight based shipping rates on items shipped outside the US. WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.